FAQs

Good news! We know a thing or two about rice so ask away!

YOU'VE GOT QUESTIONS. WE GOT RICE.

We'd tell you, but it's better if you read our story.
Genuinely, honestly, good. The kind of good where you eat it plain out of a bowl standing in your kitchen and have a small moment. We don't make the rules.
Responsibly sourced. 49% lower emissions. We could say more, but you'd stop reading.
3–4 business days, standard. Expedited if you're impatient.
Email us. We'll fix it. We're nice and also slightly neurotic about customer experience.