Shipping policy

Effective Date: March 24, 2026

Thank you for shopping with (Not So) Boring Rice! Below you’ll find everything you need to know about how we get our rice to your door.

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays) after payment is confirmed. You will receive an email confirmation when your order is placed and a second notification with tracking information once your order has shipped.

Shipping Methods and Timeframes

We currently ship within the contiguous United States. Estimated delivery times after your order has been processed are as follows:

Standard Shipping: 5–7 business days

Expedited Shipping: 2–3 business days

Please note that these are estimates and not guarantees. Actual delivery times may vary depending on your location and carrier conditions.

Order Tracking

Once your order ships, you’ll receive a shipping confirmation email with a tracking number. You can use that number to track your package directly through the carrier’s website. If you have any questions about your shipment, reach out to us at Hey@notsoboring.co.

Shipping Restrictions

At this time, we ship only within the contiguous United States (lower 48 states). We do not currently ship to Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses, or international destinations. We’re working on expanding our shipping coverage and will update this policy as that changes.

Damaged or Lost Shipments

If your order arrives damaged, please contact us at Hey@notsoboring.co within 7 days of delivery with your order number and photos of the damage. We’ll work with you to make it right—whether that means a replacement or a refund.

If your tracking shows “delivered” but you haven’t received your package, please check with neighbors and your local carrier first. If the package is still missing, contact us and we’ll file a claim and work toward a resolution.